Trust Risk Management Services, Inc.

If you email with patients, there are a few tips to keep in mind...

In our day-to-day lives, many of us use text as a means to communicate.  However, there are some considerations when texting with patients...

Documentation, or failing to document, can lead to a lawsuit or board matter.  The medical record can be used as evidence either to support your or your patient’s case....    

We have seen significant changes in how behavioral health services are provided to patients. One of the most significant changes in recent years is delivering these services via telebehavioral health methods. Some of the reasons for utilizing telebehavioral health interventions include serving patients who live in areas where there are limited services, inability of patients to access services in person due to medical and/or behavioral health issues, among others. There are a variety of settings and roles where telebehavioral health may be seen.

No matter in which area you work within Allied Health, you will at some point encounter the difficult patient. Difficult patients may include those who are argumentative, hostile or who are non-compliant with treatment. These patients may be in all settings--outpatient, inpatient as well as other types of settings. You may also be treating a minor and his/her parent may be difficult or may be involved in a difficult situation such as a divorce or custody battle. Here are a few tips to follow when encountering the difficult patient or family member.